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Privacy Policy

Effective Date: 26th December 2025
 

SweatZen (“we”, “our”, “us”) operates the website www.sweatzen.co.uk and provides Hot Yoga and Inferno HIIT Pilates Classes. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or use our services.
 

1. Information We Collect
 

a) Information you provide to us

  • Name and contact details (email, phone number)

  • Booking and appointment information

  • Health screening and medical information relevant to sauna use

  • Emergency contact details (if provided)

  • Messages sent via contact forms or email
     

b) Automatically collected information

  • IP address and device information

  • Browser type and pages viewed

  • Cookies and analytics data
     

2. Health Screening & Special Category Data


To ensure your safety when taking part in a hot yoga or inferno HIIT Pilates class, we ask clients to complete a health screening form before their first session.
 

This may include information about:

  • Medical conditions

  • Medications

  • Pregnancy status

  • Injuries or health concerns

  • Contraindications to infrared heated room
     

This information is classed as special category data under UK GDPR. We process this data:

  • Only with your explicit consent

  • Solely to assess suitability for Hot Yoga and/or Inferno HIIT Pilates

  • To protect your health and safety

  • To respond appropriately in an emergency
     

You may withdraw consent at any time, but this may affect our ability to provide services safely.
 

3. How We Use Your Information


We use your data to:

  • Manage bookings and appointments

  • Assess health suitability for Hot Yoga and/or Inferno HIIT Pilates

  • Communicate about your sessions

  • Provide customer support

  • Send marketing emails (only with consent)

  • Improve our website and services

  • Comply with legal obligations
     

4. Legal Basis for Processing


We process personal data under the following lawful bases:

  • Contract: to deliver booked services

  • Legitimate interests: managing our business and communications

  • Consent: for marketing and health data

  • Vital interests: to protect your wellbeing

  • Legal compliance
     

5. Sharing Your Information


We do not sell your data. We may share it with:

  • Booking system providers

  • Payment processors

  • Email service providers

  • Website analytics providers

  • Medical or emergency services if required to protect your health

  • Legal authorities where required

All third parties must keep your data secure and confidential.
 

6. Data Retention
 

  • Booking and contact data: retained for 12 months

  • Health screening forms: kept only as long as you remain an active client and for a reasonable period afterwards for safety and legal protection

  • Marketing data: until you opt out
     

7. Data Security


We use appropriate technical and organisational measures to protect your data, including:

  • Secure storage systems

  • Restricted staff access

  • Confidential handling of health information

  • Encrypted devices where applicable
     

8. Your Rights


You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict or object to processing

  • Withdraw consent

  • Lodge a complaint with the ICO (www.ico.org.uk)
     

9. Cookies


Our website uses cookies to improve functionality and analyse usage. You can control cookies via browser settings. See our Cookie Policy for details.
 

10. Changes to This Policy


We may update this policy from time to time. The latest version will always appear on this page.
 

11. Contact Us


SweatZen
Website: www.sweatzen.co.uk
Email: sweat.zen1@gmail.com
Phone: 07826927968
Address: 38 Church Lane, Loughton, Essex, IG10 1PD

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